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Mashable Playing it Dirty with Google Buzz Count

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We all know that Google Buzz is really making a Buzz in the industry. Whether this service is good, or not we can leave that for another article because in this article I will be showing you the dirty little trick that Mashable is using to get more users to Buzz their story.

If you don’t know, Mashable is one of the leading Social Media Magazines that cover everything related to Social Media and then a little bit more to earn some extra cash from their advertisers. Recently when Google Buzz came out, like always Mashable jump on the bandwagon to get a lot of followers. Which is not really hard to do when you already have a massive readership. They added a mini little Google Buzz button which actually is not really a Buzz button. It posts your articles to Google Reader, so if you are new don’t hit the Buzz it button on any website because they are all doing the same thing. Now this is understandable, everyone is working around technology.

But Mashable loves to take it one step further. They came out with this one article called Google Buzz Buttons learn to count which basically tells you how they are trying to help the industry by collecting data.

“We’ll be gathering the stats about how much people share on Google Buzz (Google Buzz) versus Facebook and Twitter, and we’ll be sure to report back with our findings!”

That is the quote exactly from their website. The truth really is that the data that they are collecting is SKEWED. It is not really how many people buzz their story, it is how many people click on that link. Which they too mention in the article that they are using bit.ly stat API.

Now my attention was brought to this when a lot of my clients wanted to incorporate this technique on their site, and I had to explain to them that this is a dirty trick. I am a firm believer that it is better to be not informed at all rather than be misinformed. Which is exactly what Mashable is trying to do right now. Web users, they are going to come up with a new data that shows that more readers Buzz stories then they share it on facebook, and half of the web will jump on this bandwagon where the truth is that these stats are manipulated.

The Number Game, Psychology trick – People tend to feel a social pressure when they see a high number of people doing something. Now if I can simply click on the Buzz link and refresh the page 50 times, or create a mini script to do that. It will show that all of my articles have been buzzed 50 times, or even 500 times. Then other people will want to Buzz it as well. (DIRTY)

Let me show you how easily it can be manipulated.

Mashable Playing it Dirty with Google Buzz Count

This post is the one about google buzz count button. It had 778 Buzz and I took 30 seconds and manipulated the count to 794…. Now imagine the validity of this count button.

I always thought these cheap tactics are employed by one of the lesser quality sites, but Mashable doing something of this level is just despicable. I think this post deserve to be heard, so Retweet, Facebook Share or just plain simple let others know about this, so they don’t think that this is something really cool.



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16 Comments

Comment by Pete Cashmore Subscribed to comments via email
2010-02-13 14:55:21

Hey Syed,

Thanks for the feedback.

We don’t consider this “playing it dirty” and we’re totally transparent about how that button works – it says it right in the post.

This method is not as accurate as it would be if there was an API available to grab the data directly from Buzz, but there is no way to do that yet. (If you have one, tell us – we’d love to do it.)

Once Google releases official buttons, we’ll definitely use those and the counts will probably be much higher, since right now we can’t track people pasting our links into Buzz, sharing them directly from Google Reader and the many more use cases that exist.

This method definitely adds value in its current state because it lets readers compare the relative popularity of posts. I agree it’s not perfect, but it’s the best we can do without official APIs from Google.


Comment by Syed Balkhi
2010-02-13 15:27:49

Yes I agree that there is no better way of doing it. I have no issue with having a Google Buzz button because many sites have it and that is the best we can do right now (do it through the Google reader).

But my issue is with the count and that mashable clearly states that they are using this count to show and I quote:

“We’ll be gathering the stats about how much people share on Google Buzz (Google Buzz) versus Facebook and Twitter, and we’ll be sure to report back with our findings!”

While that is clearly not true. The number does not show how much people share, it just shows how many times people clicked on that link.

Pete, I am glad that you took your time out to write on this blog. As you know from our past facebook message exchanges, that I am a loyal reader of mashable, and will continue to read it.

Best,
-Syed


 
 
Comment by Pete Cashmore Subscribed to comments via email
2010-02-13 16:37:05

Well, if we decide to share the data, we can do so with the necessary advisory that the data is not an apples-to-apples comparison and should therefore be treated with skepticism.

It’s a better-than-nothing way to compare relative popularity on Buzz between different posts, I think, but admittedly we can’t track whether they proceed to hit “Post” after the Google Reader share dialog is opened.

Thanks again for the feedback!

–Pete


Comment by G
2010-02-13 16:49:21

Pete, can you please share the source code you used on Mashable for your Buzz count? I’d like to use it on my site too. Thanks!!!


Comment by Syed Balkhi
2010-02-13 18:44:55

G, while I am strictly against this idea.

But if you want you can look into Bit.ly API, you can do this fairly easily. I did it in less than an hour yesterday, but I will not be using it on any of my websites.

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Comment by Kishore Mylavarapu
2010-02-14 14:05:50

Really a great observation.I am thinking about that Google Buzz count code from 2 days mashable launched.But now i understood the real story.Thank you so much..


 
Comment by Honey Singh
2010-02-14 14:14:28

I noticed this 3 days back while building the chrome extensions for buzz. When i figured that buzzed number’s are gathered from bit.ly api then i feel doubt about the uniqueness. Right now google buzz api didn’t offer any post method (it only have get updates api).
Hope this will be resolved as soon as we have post api of the buzz. :)


 
Comment by Steven Vance Subscribed to comments via email
2010-02-14 15:13:44

I’m guessing that when you said, “I took 30 seconds and manipulated the count,” that means you just clicked on the link 16 times.

Interesting trick there, Mashable. A lot of people are being annoying right now and saying Mashable is now some shill for Google. Nope, they’re just doing what a lot blogs/news sites do: write about current topics (quickly and often) and gather as many page views as possible.


Comment by Syed Balkhi
2010-02-15 06:05:08

Hey Steven,

Yes I mean exactly that. I clicked on the link and did not share the story. I am not annoyed because they are sharing all about Buzz because that is what a social media magazine suppose to do. Talk about what is new in social media. My issue was with the count and that it is wrong to do it this way.

I have taken numerous psychology classes and a lot of studies have shown when people see a large group of users doing something, they will follow it. So when you show a user false count (whether it is manipulated or not), you are misguiding users into clicking and Buzzing the story.

That is what I found to be the dirty trick <<


 
 
Comment by Amit
2010-02-15 05:11:29

thanx for the info


 
Comment by Chris Peterson
2010-02-15 07:01:11

Thanks for sharing your information. But I didn’t find any advance from Google Buzz


 
Comment by Harsh Agrawal
2010-02-15 07:17:08

Nice Find Balkhi.. I have been searching for the code to make the share count wordpress plugin for buzz, but realize we need to wait for official API, else the plugin wont be feasible for mass use..


Comment by Syed Balkhi
2010-02-15 19:25:02

Hehe, yeah Harsh. I started developing this for clients because they really really wanted it. It was not very hard to do, but at the end I did convince them to not go this route :) and wait till the actual API comes out.


Comment by Steven Vance Subscribed to comments via email
2010-02-15 19:26:41

It’s great you have clients who trust you!

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Comment by Loveish
2010-02-17 08:52:36

I never thought that Mashable can play a dirty game like this. There are lots of bloggers who follow Mashable, So they should not set an example like this for others.


 
Comment by Estonish
2010-02-21 20:45:44

Balkhi, thanks for pointing out this flaw. I was unaware that anyone could manipulate the numbers like this. It make me suspect of many sites with high sharing numbers.


 

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